4/23/2021 0 Comments Kaseya Logon
This is generally not a recommended practice, as you probably want to limit anyone else from some of the System functions, but if you still do, follow Option I below.This might be used for 3rd party help desks, or giving a end-user administrator access to just their machines.Under Initial Role you will either select System or the default role that is shown (Fig 1), under Initial Scope, you will do the same (Fig 2).
You can ignore the Related Org Staff Member, and just accept the defaults (Fig 3), and most importantly, select a user name (suggest to use users email address here), and give them a password (Fig 4). If you want to force them to set their own password, select the box next to Require password change at next login (Fig 5). Because you selected the default (System) role and scope, this user has the same rights as the default administrator. Give the new role a name (Fig 1) that will remind you of what it is used for. Could be something like Level 1 Help Desk, Technicians or ClientAdmin. Select VSA Admin or Kaseya Essentials as the Role Type (Fig 2). This will open up a window that will allow you to change their access rights. ![]() There is usually little reason for anyone other than the master administrator to make changes here. Kaseya Logon How To Create ASince we covered creating roles above, we will focus on how to create a scope here. Click on the New button (2) and create a name for the scope that reminds you of what it is for (3). Now it gets tricky. You have multiple options here, and they all work a similar way. To do this, select the Machines tab (2), click the Assign button (3), select the machine(s) that you wish to add to the scope (4), and Save (5). To resolve this, create a new role as in Option I above and assign other useradministrators to this role. First, add yourself to their Role (and possibly Scope), Next, up at the top right corner of the screen, click on your login name, and select Role, and select the new role. Once selected, refresh your user list, and you should see them listed.
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